New Actions This Week

We’re concerned for everyone’s well-being and for that reason we would ask that you please inform HR if you are feeling ill or showing any symptoms.  Please email us confidentially at humanresources@gs1ca.org.

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Ongoing Action Items

• Update your ADP profile: Accurate contact details including a phone number categorized as “Mobile” plus 2 Emergency Contact Details. Download instructions.
• Familiarize yourself with, and use, all available resources, including
  • Employee Assistance Program
  • PREBS
• Take a Teams training session.
• Advise your manager if you have travelled in the past 14 days or plan on travelling in the near future.
• If you require VPN access to do specific work, log off when that work is completed.
• Ensure you have everything you need to work remotely, if your job function allows, and talk to your manager if you have additional requirements, questions or concerns.
• Continue taking preventative steps to maintain your health and the health of those around you, including proper handwashing procedures and social distancing,
• Bookmark this page and check back regularly for updates.

Telecommuting and Remote Working Guidelines for GS1 Canada Employees

GS1 is at the core of the global supply chain and remains a critical partner in providing the content our business partners require to ensure their products are getting to market. The availability of food and supplies to Canadian consumers has never been more important, and our trading partners and subscribers are counting on us for continued service.

The following outlines guidelines to support telecommuting and remote working success.

Download a PDF copy of these Telecommuting and Remote Working Guidelines.

These guidelines have been updated and apply to:

• All employees (Full Time, Part Time, contract) and contractors.
• Those employees who are in self isolation due to infectious disease.
• Those employees who are in quarantine due to infectious disease or other.
• Those employees who are caring for family and children in isolation, quarantine or other.

Information on when to self-isolate or quarantine can be found on the following link: Public Health Agency of Canada

Work disruption due to self-isolation, quarantine, caring for family and children:

The health and safety of our team is of most critical importance. During the coming weeks, you may be required to isolate, self-quarantine or care for family under several similar circumstances. While it is our goal for all GS1 Canada team to remain healthy and safe and able to work on a continuous basis, we understand access to a modified work schedule and/or accommodation may be required. If this applies to you, please speak directly to your manager and / or human resources.

Guidelines for Successful Telecommuting / Remote Working:

1. The nature of the work to be performed at the telecommuting place is operationally feasible. For some roles, the nature of the work requires onsite / physical access. If you have any questions on whether your role can be performed remotely, please speak to your Manager.
   • Where onsite access is required, Managers and team members should discuss staggered start and end times to minimize size of team and distance to team members onsite.
2. The telecommuter must be able to access systems, equipment, intranet, files and communicate without barrier to team members, subscribers, or any interruptions, etc.
   1. Employee must have a High-Speed Internet connection to telecommute (Satellite and DSL are not sufficient; hot spotting to Corporate Device is not an alternative solution). The minimum bandwidth is 50Mbps for upload and 10Mps download. If you do not know your home connection speed, you can contact your Internet Service Provider (ISP) or run your own test using a reliable testing website such as https://www.speedtest.net/
   2. Some GS1 digital resources require a VPN connection via FortiClient, which is installed on all GS1-issued laptops. These resources are:
      1. Great Plains;
      2. Dynamics CRM;
      3. File server (G and K drives);
      4. GS1 Canada Intranet.
   3. All other digital resources, including Office 365, are accessible without a VPN connection so long as you are connected to the Internet. To maintain adequate service levels, IT recommends connecting to VPN only as required and disconnecting when no longer required.
3. The overall quality and quantity of work carried out in the telecommuting environment must not diminish as a result of the telecommuting environment.
4. Each department owner / Manager needs to manage their telecommuting / office schedule with their team, making sure there is a balance in the department based on business needs. If there are increased needs for modified work schedules, this must be balanced across the team.
5. Employees who telecommute are required to abide by the same rules and guidelines as those who work in the office. Specifically, telecommuters must abide by all company policies and procedures. Including but not limited to Master IT Policy, Code of Conduct, Confidentiality, Health and safety standards, Time and attendance procedures etc.
6. Subscriber service must not be compromised by the telecommuting arrangements - Employees are expected to respond to inquiries within the business day they are received (email, skype for business messages, phone calls, etc.). Please note that schedules may differ for some employees. In this case, response times may be delayed to next business day and based on defined Service Level Agreements.
7. Unacceptable Telecommuting / Remote working environments:
   • Working out of a public location on public “open” Wifi is not appropriate.
   • Disruptive environments where employee will be continually distracted / interrupted. The employee needs to work in designated working area at home.
   • Note: if you have responsibility to care for family and children during work hours, please speak to your Manager or Human Resources to discuss options to balance personal and business needs. A few options are detailed below.
     • Staggered start and end times
     • Alternative shift schedules
     • Reduced or modified work weeks
     • Unpaid leaves if no other options available
8. Virtual / In Person Meetings - It is at your managers discretion as to which meetings will be required to be in person meetings. Video conference is a reasonable request for meetings and communication. It is reasonable and feasible that you will be required to join into video conferencing daily while telecommuting and remote working.
9. Day to day procedures when working from home - Employees are expected to treat each telecommuting day as they would a day in the office. Employees may be expected to participate in a video call with their manager or other employees.
10. Subscribers or other employees are not permitted to visit the Telecommuter’s home in order to continue to provide a safe and healthy working environment.
11. The work done at the telecommuting location will be performed cost-effectively. For example, office equipment purchase, retrofits, office rental space are not viable within current telecommuting guidelines.

Employee Accountabilities

• Ensure you communicate with your manager the days that you will be telecommuting.
• Ensure you communicate to team members days you expect to be in / out office.
• Remind meeting organizers of your in person / telecommuting status so they can effectively manage meetings. For example, if you have a personal appointment, let your team know you are stepping away and unreachable for a period of time.
• Use GS1 Canada approved or issued equipment only - Personal equipment not belonging to GS1 Canada accessing GS1 Corporate data/ files may be blocked.

Manager Accountabilities

• Ensure team have access to tools and resources to telecommute successfully.
• Conduct regular check-ins with telecommuting employees to ensure arrangement is most effective for all parties.
• Ensure telecommuters are engaged in meetings appropriately. This includes:
• Ensuring access to meetings
• Conducting appropriate meeting etiquette thereby allowing employees a turn to voice questions, or participate in discussion
• Facilitating discussions so only one person speaks at a time (in person or by phone)
• Ensuring access to meeting materials
• Ensuring those not in attendance due to personal commitments receive the relevant updates

GS1 Canada will provide:

• Laptop, Headset, Laptop case, USB extender and 2 power cables
• Full access to all printing and faxing requirements at GS1 Canada offices only
• Corporate-wide instant messenger solutions
• WebEx services and virtual meeting space (Skype and Teams), webcams
• Online training (where applicable)

Excluded:

• Reimbursement for internet service or other utilities
• Office Space and/or Furniture

Termination of Telecommuting:

• The telecommuting arrangement can be terminated at any time depending business needs also if agreed to productivity and/or service delivery are not being met. Upon termination of the telecommuting arrangement the employee will have to work from the office space within GS1’s Corporate Office.

Employee Health and Safety and Cyber Security Checklist (for Telecommuters and Remote workers):

This checklist assesses the safety of a telecommuting candidate’s home office. Telecommuting workspaces areas must meet the standards noted below.

1. Is the workspace free from noise that will impact “focus” work?
2. Is adequate lighting available at the workstation?
3. Is all electrical equipment free of hazards that could cause harm (frayed, exposed wires, etc.)?
4. Is electrical system adequate for office equipment?
5. Are aisles, doorways and floors free of obstructions to permit visibility and movement?
6. Is there an exit that allows prompt evacuation?
7. Are phone lines, electrical cords and extension wires secured under a desk or baseboard?
8. Is a working fire extinguisher located nearby?
9. Are working smoke detectors installed at or near the work area?
10. Do you have a password protected WiFi?
11. Is your WiFi on a private network (not shared with other parties)?
12. Accessing GS1 corporate data is restricted to use only on GS1 provided equipment.
13. Are office furniture and equipment ergonomic?
    1. Desk: adequate height and size to accommodate day to day work materials and equipment.
    2. Chairs: Sturdy and adjustable (90° at knees, feet flat on floor, with backrest and casters appropriate for floor surface.
    3. Keyboard: In line with wrist and forearm position.
    4. Monitor/Screen: comfortable distance from eyes (24”-36”): top of screen above eye level.
14. Are work materials and equipment in a secure place and protected from damage or misuse or theft?

For any questions relating to telecommuting or remote working, please do not hesitate to speak to your Manager or Human Resources.

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Social Distancing Resources

To ensure the safety of our Montreal employees whose job functions require that they continue to work on site, a Social Distancing Action Plan has been put in place. Social distancing measures include: the increased use of hand sanitizer, limiting the number of staff in the kitchen at one time to four employees, regular deep cleaning of the office, among other measures.

Review the Montreal Social Distancing Action Plan.

Since the beginning of the pandemic last spring, health officials have maintained that there are three easy ways to keeping COVID-19 at bay – maintaining a minimum of two metres distance with others, washing your hands frequently and wearing a mask.

As part of our commitment to continue to support GS1 Canada staff, we have put together some additional information on masks – including an overview of different types of masks available and when each of these should be used.

• When and How to Wear a Mask
• Masks for Source Control in Non-Healthcare Workers
• Respirators, Surgical Masks, and Non-Medical Masks

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Premier Ford just announced an extension of Online Learning for Elementary School children in Southern Ontario until January 25th, 2021 (press release linked). While this is not surprising given the continued increase in COVID-19 cases, we know it is likely to add stress to employees with school age children expecting to return to school next week.

If you are concerned the extended remote learning will impact your ability to support your family and be effective at work, please reach out to your manager to discuss options. People managers are encouraged to be as flexible as possible to accommodate the challenges encountered while still ensuring we continue to meet our obligations to our subscribers.

There are a lot of different ways to be flexible, these include:

• Staggering start and stop times (giving them time to get their kids set-up for their classes)
• Space in the middle of the day, returning to tasks after school is done
• Switching tasks with other members of the team so they aren’t on video calls fighting for bandwidth with others in the house
• Taking breaks periodically during the day to check in on progress, fix snacks, and expend some of that kid energy
• Being patient with little ones popping up in video calls or interrupting to ask for something. This is okay and to be expected (if you have concerns because of a critical external meeting, be sure to plan for that too).

This is not a comprehensive list and the nature of your role may make some options unworkable which is why it is important to work with your manager. If you are not sure how to handle a specific situation, please feel free to reach out to a member of the HR team and we can work with you to find a solution.

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Did you know that being part of GS1 Canada gives you access to tons of services? Please take time to review these documents and use the services available to you.

1. Every single GS1 Canada employee has access to LifeWorks through Morneau Shepell, our EAP service. Visit these links to learn more about how they can help you:
   1. Your access to LifeWorks.
   2. Getting started with LifeWorks.
2. Permanent employees have access to:
   1. Group insurance with Sunlife, which includes paramedical services such as psychologist services*, naturopathy, physiotherapy, mesotherapy, osteopathy and chiropractic services. *Currently offered virtually.
   2. Wellness policy.
3. GS1 Canada Contract employees have access to:
   1. A Health Spending Account with Sunlife of $1000/year. Employees can choose from a wealth of health-related services, including paramedical services such as psychologist services*, naturopathy, physiotherapy, mesotherapy, osteopathy and chiropractic services. *Currently offered virtually.
   2. Wellness policy for purchasing home ergonomic office equipment.

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Proper Use of Facemasks

As Canadian provinces start lifting restrictions, it’s more important than ever to ensure you protect yourself and others. Health authorities recommend that you wear a non-medical face mask when out in public and not able to stay 2 metres apart. Here are some tips on the proper usage of face masks.

When and Where to Wear a Facemask
Wear a Facemask When Physical Distancing is a Challenge

Tips to Help You Make the Most Out of Your Meetings

With the vast majority of GS1 Canada staff working remotely since March, virtual meetings have now become the norm. Here are some helpful tips to help you make the most out of your meetings!

1. Wear work appropriate clothing. While on conference calls, make sure to adhere to GS1 Canada’s smart casual dress code. While it may be tempting to work in pyjamas all day, remember that you must present a professional appearance. Your attire should be similar to what you would wear to the office on any given day. You can review GS1 Canada’s dress code here.
2. Be on time. A virtual meeting is just like any other meeting. Be respectful of your colleagues and of their time. If you are running late, drop the meeting organizer a note to let them know.
3. Mute yourself when not speaking. Remember that others can hear you drinking and snacking. Speakers can also pick background noise– so remember to put yourself on mute when you’re not speaking.
4. Frame the camera correctly. Make sure to position your camera so that other meeting participants can see you properly.
5. Look into the camera. Just like you would look people in the eye during an in-person meeting, you should look into the camera during a virtual meeting – this shows people that you are engaged and actively participating in the meeting.
6. Pay attention. Be it in person or virtual, a meeting is not an opportunity to catch up on email or other deliverables. If you have accepted a meeting invite, it is your responsibility to actively participate and contribute your expertise.

Back to Work Plan

Our commitment has always been to take a more precautious approach to re-opening the office. To minimize risk, and to ensure families with school children have sufficient time to manage childcare needs, our return to office date has moved to January 2021, and will continue to be assessed regularly.

Review the Back to Work Plan and you should have completed the required training on the Learning Zone!

Return to Work Planning

As Canadian provinces and territories begin rolling out their individual plans to reopen the economy, we want to reassure all staff that GS1 Canada is working on a single company-wide phased plan that will apply to all employees across the organization. GS1 Canada’s plans for staff returning to the office will be based on the highest standard of government guidelines.

Despite the extension of mandatory work from home, GS1 Canada’s Executive Team – in collaboration with the COVID Action Committee and Joint Health and Safety committee – is already hard at work on a plan to determine the safe gradual phasing-in of staff to both the Montreal and Toronto offices. More information will be shared as they become available.

With allergy and flu season upon us you may be wondering if you’ve got a cold, flu, allergies or COVID-19?

Check out this easy reference guide.

Government Portal Now Open

The Ontario government’s portal for supporting families with children is now open.  Anyone of our employees who reside in Ontario and have kids age 12 and under are eligible to receive $200 per child and $250 if the child has special needs up to the age of 21.

If you are parent who is already receiving Support for Parent payments through direct deposit, then you do not need to submit a new application.  These people will be automatically eligible.  However, for everyone else, they need to apply. Click here for more information.

Check Your Password

PC Support is reporting that not all GS1 staff are receiving alerts notifying them that their passwords are about to expire. Then once the passwords do expire it requires a call to PC Support to address the issue. IT is recommending staff proactively schedule time at least once a week to connect to VPN for approximately an hour so that password-related alerts and other important updates from GS1 servers can be transmitted successfully. This will help reduce the incident rate on expired passwords and the follow-on impact to productivity for all staff.

Thank You to All GS1 Canada Staff 

GS1 Canada wants to thank all our staff for your hard work and tremendous commitment during this difficult time. Your commitment to keeping the business moving forward and super-serving our subscribers while juggling responsibilities at home is appreciated beyond measure.

A special shout-out to the employees who are taking the time to check-in on friends and colleagues and brighten their day. Remember that this is a time of physical distancing – not social distancing – so remember to take the time to reach out!

Ergonomics and Wellness for Working at Home Webinar Links

Ergonomics and Wellness for Working at Home

Ergonomics and Wellness Guide

GS1 Canada Designated as an Essential Service

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Employee health and well-being is always a priority, and support resources are available to our staff to help work through challenges, both inside and outside the workplace. The Lifeworks Employee Assistance Program provides professional and clinical support to help employees through everyday issues, concerns and anxiety about family, health, life, money and work. We encourage any team member experiencing anxiety through the COVID-19 situation or for any other reason to use this resource.

Here’s something to think about as discussions around returning to work are happening…

How to Prepare for a Healthy Financial Future

On Wednesday May 27th, the Women in Leadership Committee hosted a webinar by Assante Wealth Management with special guest Anne Manson from CI Investments discussing “How to Prepare for a Healthy Financial Future”. For those who attended the webinar, to help grow the initiative, your feedback would be appreciated. Please complete this brief survey.

New Student Funding Available

The Government announced funding support for post-secondary students and recent graduates that have been impacted by COVID-19. For more information read here. To apply, click here!

Resources

Tips for helping your child through a traumatic event

How a traumatic event can affect you

Lifeworks

Health and Well-being Policy for COVID-19

Health Canada Website

SunLife Communication

SunLife Update

Montreal Social Distancing Action Plan

Work@Home Checklist for Employers

Reducing Remote Work Isolation and Loneliness

GS1 Canada Designated as an Essential Service

Please take a look at the following guidance on preparing for a virtual medical appointment.

Important information regarding pharmacies and your prescriptions

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Health Canada Guides

About COVID-19

Be Prepared

Reduce the Spread of COVID-19

How to Isolate at Home

1. What is COVID-19?

On Tuesday, February 11, 2020, The World Health Organization (WHO) announced COVID-19 as the official name of the disease. The UN health agency explained that the name COVID-19 consists of the CO in coronavirus, VI in virus and D for disease; 19 stands for the year 2019.

2. What is a coronavirus/novel coronavirus?

Coronaviruses are a large family of viruses that are known to cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).

A novel coronavirus (CoV) is a new strain of coronavirus that has not been previously identified in humans.

3. What are the symptoms of someone infected with a coronavirus?

Common signs include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. Most cases are mild. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and in rare cases death.

4. Can coronaviruses be transmitted from person to person?

Yes, some coronaviruses can be transmitted from person to person, usually after close contact (two meters) with an infected patient. Airborne spread has not been documented for COVID-19.

5. What can we do to protect ourselves from the infection?

Public health authorities advise that the risk of infection remains low in Canada and the U.S; however, we are monitoring carefully. Please continue taking these preventative steps:

• Wash your hands frequently with soap.
• Make frequent use of the sanitizing wipes and hand sanitizers provided.
• Cough or sneeze into the corner of your elbow/sleeve or cover your mouth and nose with a tissue.
• Clean and disinfect common surfaces and item, including shared desks, boardrooms and office spaces.
• Remain at home if you feel ill, have a fever and/or cough, or if you live with someone who is currently in quarantine (e.g., spouse, partner, child, guest in your home) and they are starting to feel unwell. Seek medical attention as required.
• Avoid sharing handset phones; instead use a speaker phone or your personal cell phone.
• Avoid handshakes and opt for a nod, elbow tap or wave as a greeting.

6. Should I be concerned that there are confirmed cases in Ontario and Quebec?

As of March 12, there are 3 probable cases and 138 confirmed cases. Of these cases, there have been 59 confirmed cases in Ontario and 13 confirmed cases in Quebec. The overall risk is still considered low. We anticipate that in the coming weeks, there will be more cases identified in Ontario, in other parts of Canada and in other countries.

7. If I feel ill, what are my next steps?

If you feel any type of symptoms related to a cold or flu, we ask that you work from home (if you are well enough to work) as we do not wish to bring any exposure to viruses into the office. Please contact your doctor or local Public Health office for treatment. If you feel you’ve been exposed to the COVID-19 virus, please inform Human Resources immediately. For any other concerns, please speak with your manager to see what alternative arrangements can be made to ensure your health and well-being.

8. What is GS1 Canada doing to ensure a healthy work environment?

Hand sanitizing stations have been set up in the lobby of the GS1 Canada office, in addition to the stations set up in the lobby of the building. Personal bottles of hand sanitizers have been distributed at each of the workstations. Disinfectant wipes have been supplied that can be used to keep workstations clean, particularly for those who use hoteling stations or are in a desk-sharing arrangement. The GS1 Canada office has also underwent a deep cleaning to ensure that we are keeping the work environment free from contagions that may be present. We will also continue to monitor this and will have another round of cleaning should the need arise.

This also includes that in the Montreal office, warehouse stuff is being provided with gloves to wear when handling products and equipment. Also sanitized wipes have been provided to wipe off equipment in-between use and shifts.

9. What is GS1 Canada’s travel policy for those who have travelled to hot spots?

Anyone who have travelled to the identified hot spots, China, Italy, Iran and South Korea, or are planning on travelling to any of these countries, will be asked to work from home for a period of two-weeks upon return to ensure that you’re not a carrier of the virus. Fourteen days is the typical incubation period of COVID-19. You are urged to check any destinations against the Health Canada website and take any necessary precautions as advised by the Ministry. The link to the Health Canada Travel Advisory site can be found here.

10. What is GS1 Canada’s travel policy for those who have travelled in general?

Those who have travelled to non-identified hot spots or are planning to travel to non-identified hot spots will be asked to follow the same parameters for those who have travelled to hot spots.

11. What is GS1 Canada doing for employees who can’t work for from home?

To protect employees that can not work from home, GS1 Canada has put in guidelines of social distancing.

12. What do I need to do in order to prepare to work from home?

If you are able to work from home, please make sure to do the following:

• Bring your laptop, cables, power cords and any necessary work tools home with you at the end of each day;
• Ensure all of your files are saved in SharePoint or OneDrive in order to access your work remotely;
• Update your personal information in ADP, including telephone numbers and otherNP contact information;
• If you’re working from home and require VPN access, log in and then out as soon as possible to reduce network strain.

For more information on working from home please review the Remote Working/Telecommuting guidelines.

13. What is the action committee and what is their role?

The action committee is compromised of employees across the organization to determine how we work, our policies and procedures to ensure all potential scenarios are covered as the situation continues to unfold. The committee will be meeting each morning daily and will be communicating updates and important information to staff on a regular basis. They are closely monitoring the progression of the virus and taking every precaution to maintain a healthy work environment and safeguard the health and wellbeing of all our employees.

14. Where can I find information/updates from GS1 Canada?

All updates will be shared via email from Human Resources and will be available on the GS1 Canada Readiness Webpage. The Canada Readiness Webpage will also include FAQs, policies, guidelines and other necessary materials.

15. Where are reliable places to stay informed outside of GS1 Canada?

You can get more information at any of these sites:

• Public Health Ontario
• Public Health Agency of Canada
• Ontario Hospital Association
• World Health Organization
• Centres for Disease Control and Prevention

16. When will I be notified that the mandatory work from home will end?

We are closely monitoring the COVID-19 situation and will adjust our work from home policy accordingly, understanding that staff will need time to transition back into the office. As of now, mandatory work from home is in effect until May 1, 2020.

17. How do I reduce the number to back-to-back meetings?

When scheduling meetings, have the meeting start at 5 minutes after the hour and end 10 minutes before the hour. This will allow you to have breaks between meetings to stretch your legs, go to the bathroom, fill up your water, etc. Encourage others to do the same to make sure we aren’t sitting on calls for an extended period.

This screenshot, on the right, shows how you can set this as a default in your calendar; this way, you don’t have to think twice when scheduling a meeting.

We want everyone to be aware of the current phish scams/campaigns. This month with the popularity of the Corona Virus (Covid-19) in the media, there are multiple phishing campaigns peddling advice on how to protect oneself from the virus.

In one of the campaigns the bad actors created an exact replica of the World Health Organization (WHO) website, where the information was originally published. However the bad actors have added a email password verification pop up on the main page. What they actually had done was place the live World Health Organizations (WHO) website in the background of their site that housed the Popup in hopes that people would enter their email out of habit.

The other is very detailed and a specific phishing campaign. In this campaign, the crooks targeted Italians and sent an email message with an accompanying file attachment. In this instance, the crooks have made the e-mail message believable and trust worthy by doing the following:

1. Writing the message in Italian.
2. Pretending to quote an Italian official from the WHO.
3. Referencing known virus infections in Italy.
4. Urging Italian in particular to read the document.

In other words, the bad actors haven’t just sent out a blanket message trying to capitalize on global fears, but have given their scam email a regionalised flavour, and therefore a specific reason to act. In this example there isn’t a link to a website, but an attachment you are urged to read instead.

For any event in the news, do not rely on clicking on links coming via e-mail but go to the public site directly. If e-mail purports to come from Toronto Public Health, simply go to the Toronto Public website without clicking on the link provided in the e-mail. Please remember to always use the Phish Alert button to report anything any e-mail you feel is suspicious.

The Phish Alert Button is always within the Outlook app on Android and IOS. (Press the 3 dots below the time, then use the phish Alert button – don’t forget to confirm the send)

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New Phishing Scam (Password and Porno Scare) E-mails

We are currently seeing an increase in e-mails purporting to have your passwords. As an example, the e-mail may contain, part or whole, of a password you might have used in the past and claim to have ‘hacked’ your computer. To scare you, the author may also claim to have recorded you watching ‘pornographic’ videos. Do not worry no one has your information and there is no malware on your computer. The author has no capability to have connected to your computer remotely.

How did they get my old and or current password?

Your information may have been part of a recent or past security breach. Most likely it may have come from Linkedin or any other social media site that was breached. If you are receiving the phishing e-mail/scam in your GS1 Canada e-mail then your e-mail was part of that breach. Linkedin, for example, was breached back in May 2016.

What should I do if I get one of these e-mails?

Remain calm and never feel embarrassed contrary to any bogus claim the author may make.

Change the password immediately in any system that you may have used-provided the password shown is still in use.

Use the Phish Alert button within your Outlook client to report the e-mail to our Cyber Security team and have it removed from your inbox.

Is there a way I could check where my information may have been exposed?

Yes. We have covered this very topic in our Q4/2019 Awareness training. Review the slides and see an example and a tool that would allow you to check where the exposure may have come from.

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We are here to help at all times and with all issues, please do not hesitate to contact us ever if you are unsure of something!
Cyber.Security@gs1ca.org