Product Image and Data Capture

Arrange to submit your products for capture using the Content Capture Service Request tool, available with registration to The Vault or The Vault – eCommerce.

By special arrangement, our team of professionals can travel to your location and capture your content onsite - ideal for products that are difficult to transport or if you have a high volume of products.

Contact your account manager or email images@gs1ca.org to discuss your onsite capture options.

In partnership with McKesson Canada, GS1 Canada can arrange to have your oral solids professionally photographed at their Central Fill location in Montreal.

You will be invoiced directly by GS1 Canada for the cost of the content capture and McKesson Canada will invoice you for reimbursement for each oral solid used in the image capture process.

Contact your GS1 Canada account manager to discuss this option.

Your products must be located at McKesson Central Fill and you must complete an acknowledgement form authorizing this procedure. Please contact images@gs1ca.org for more information on pricing, to obtain the form and confirm next steps.

If you already have high-quality product images that meet GS1 global standards, you can use the eSubmission Content Loading option to send them directly to GS1 Canada.

You will be invoiced for the specific service you requested.

Notes on eSubmission

• eSubmissions must meet the guidelines laid out in the Pharmaceutical Images – Technical Specifications Guide
• A maximum of 50 GTINs may be entered per Service Request.
• The maximum upload for GS1 Canada's upload tool is 2GB.
• The number of files in the Service Request must match the number of digital files submitted. Digital files that are not listed in the Service Request will not be processed.

If an image upload does not comply with the global standards, you will be notified that it has been rejected. You can modify the image(s) to meet global standards and then resubmit for evaluation through a new eSubmission Service Request.