We’ve created this page to help you prepare for a seamless
transition and to
familiarize yourself with the new look, features, and enhancements of the next generation
ProSYNC. You can access learning materials and important information such as FAQs,
support videos, user guides, and a cheat sheet.
Your existing data will automatically be transferred to the
enhanced ProSYNC, and there will
be no change to how you access the tool or manage your users.
We’re here to help
If you have any questions or need additional support, please
contact us at ECCnetSupport@gs1ca.org
ProSYNC is an industry managed solution tool that helps you
seamlessly load, manage, and
share standardized product data through an efficient one-to-many
process with multiple
trading partners from a centralized location. Built on global
standards and attributes
specific to Canadian trading partner requirements, ProSYNC
delivers a high level of data
quality to ensure that trading partners access the most accurate
and complete product
The enhanced, next generation ProSYNC delivers new capabilities and
to provide a more intuitive user experience, enhanced data
accuracy, and, a more
efficient product listing process.
As part of our ongoing efforts to improve our tools and services,
we asked our users what
would make their data management and sharing process more
effective. Most respondents
requested improvements to simplify the process of entering
product data as well as
reduce the amount of time for trading partners to receive it.
We listened and based on user feedback made significant
enhancements to improve the way
you load and manage your product data.
The enhanced ProSYNC features the following capabilities and
Simplified Product Data
wizard, you can load and manage your product data faster and
easier, saving you time and
resources while ensuring you are providing your trading partners
with the information
Faster Product Data
enhancements to the data sharing
capabilities, your compliant and published product data can be
shared with multiple
ECCnet trading partners that receive their product data through ECCnet
Registry within minutes,
increasing the efficiency of the product listing process, and
helping you get your
product to market faster.
Increased Trading Partner
the new GTIN Visibility
feature, you can see when the product data you publish to your
trading partners becomes
available to them for viewing, helping ensure their needs are
met in a timely and
Track Changes Over
TimeWith the new Change
Log, you can capture
attribute and publication changes to your products by user over
time from one
centralized location, giving you higher visibility to your data
changes, and helping you
ViewFor new listings of an
urgent nature, you can
load your product data quicker by using the Mandatory Only View
– allowing you to
focus on the minimum data attributes necessary to meet trading
partner requirements, and
complete the remaining product data later to maintain a high
level of data integrity.
Identify and Action Data
new GTIN Compliance
Report provides higher visibility to the overall status of your
data against the latest
industry and trading partner requirements, enabling you to
easily identify and action
ImagesWith the new Image
Gallery, you can easily view
different types and versions of product content and images that
are captured by GS1
Canada’s Product Image and Data Capture Service. To
download your product images,
you will still need to use The Vault and The Vault –
Automatically Save Product
Product Draft feature
saves your work and updates in the Add/Clone Product Wizard
automatically, allowing you
to pick up where you left off without having to re-enter the
Access Training Materials
new Resource Library, you
can easily access all available educational resources in one
place and get the
information you need, the moment you need it, saving you time
while helping you
familiarize yourself with the newly enhanced tool.
WarningWith the new
prefix validation warning,
you will be alerted of GTIN prefix ownership or authorization
issues to ensure the GTIN
information you share with your trading partners is valid and
authorized for use by you.
Manage Multiple Products at Once
enhancements to the File
Upload capabilities, you can simultaneously manage the product
data for multiple
products by downloading your existing data to a
pre defined excel file
–whether it's reviewing and editing existing data or
adding new products. The
availability of this feature is dependant on your subscription
24X7 Self-Serve Data
your own data analysis,
you can use the Data Extract capability to extract product data
into a pre-defined
template and receive an email notification when the process is
The following table illustrates a comparison of capabilities and
features between the
current ProSYNC and the enhanced ProSYNC:
Capability / Feature
Product Classification Lookup
You will still be able to drill down into the
specific product code. However, the enhanced
Product Classification feature will enable you
to enter partial or full classification
descriptions, allowing you quick access to the
correct product classification.
GTIN Discrepancy Reporting
In addition to the ability of viewing the GTIN
discrepancies reported by your trading partners,
you will be able to also view the number of
You can view the GTIN discrepancies reported on
the Home Page of the enhanced ProSYNC and the
number of discrepancy tickets indicated on the
Product Details page.
Support for complex packaged goods (multipacks,
displays, DRPs, etc.)
You will now be able to load all GTINs for
complex packaging from the start using the
Complex Hierarchies option under the Product
Trading Partner Publication/Withdrawn
Product data publication has been simplified to
allow you to publish hierarchy instead of
individual GTINs, helping prevent missing
publication for a packaging level.
Trading Partner Relationship Setup
No longer applicable
Product data publication has been simplified to
allow you to publish to any data recipients
directly through the Product Wizard without
having to add any relationships prior. This
enables you to broaden your potential reach by
making new data recipients automatically
available to you in the enhanced ProSYNC.
Access to ECCnet Registry
You no longer need to switch between tools to
view your images and get visibility on your
trading partners access to your products. The
enhanced ProSYNC offers all the capabilities
that you need from ECCnet Registry.
Most of the attributes remain the same. We’ve made a few
attribute changes to
simplify the data loading process.
The following table summarizes the attribute changes in the
Attributes becoming Optional
Attributes no longer being input
· Selection Code
· GTIN Type
· Lower GTIN Type
Note: The above fields are auto calculated
based on the GTIN you
For a complete list of available attributes, please view the ProSYNC Attributes
Your trading partners are often part of multiple channels of
distribution across multiple
sectors. To ensure the correct information is provided to your
trading partners, the enhanced
ProSYNC offers new capabilities that enable the validation of
product data based on the
requirements of the trading partners you are publishing to. You
may need to provide
additional product data to meet those business needs.
For example, Foodservice trading partners require
extended foodservice data, nutritional data,
and promotional content.
You can access the enhanced ProSYNC the same way you access
– under the
“My Tools” section of your myGS1
There are no changes to the current process. Your company
administrators will still be
able to manage users, including the ability to add, edit or
delete users, through the
“User Management” section of your myGS1
We encourage you to review your users in preparation for the
migration. Your company
administrators should be reviewing the users on regular
basis to ensure they are up
We’ve developed the following material to help you
familiarize yourself with the
For more information about the new, next generation ProSYNC,
please contact your account
manager or contactGS1 Canada at ECCnetSupport@gs1ca.org
View these informative user support videos that highlight the new features and enhancements.
Download the enhanced ProSYNC Cheat
Sheet for quick tips
on adding, managing and publishing your product data.
Download the enhanced ProSYNC User Guide
for more details
on using the enhanced ProSYNC.
For expert advice and support.
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